Terms of Use

These Terms of Use (“Terms”) apply to your use of the Order Deck website, applications, and services. By using Order Deck, you agree to these Terms. If you use Order Deck for a restaurant or employer, you confirm that you are authorised to accept these Terms on its behalf.

What Order Deck provides

Order Deck provides tools for restaurant order entry, menu management, kitchen printing, payments recording, staff access, cloud synchronisation, and reporting. Features may vary by app version, plan, device, region, and configuration.

Your account

You are responsible for keeping account credentials and approval PINs confidential, choosing authorised staff, and notifying us if you believe an account has been compromised. You are responsible for the accuracy of restaurant information, prices, tax settings, menus, staff permissions, and order details entered into the service.

Payments and printers

Order Deck records and helps manage restaurant sales workflows; it does not replace a bank, payment processor, tax adviser, or legal adviser. Card payments may require a separate EFTPOS or payment provider. Printer hardware, network availability, paper, and third-party services are your responsibility.

Acceptable use

You must not misuse Order Deck, attempt to access another restaurant's data, interfere with the service, reverse engineer the service except where the law permits it, upload malicious content, or use the service in a way that violates applicable law or the rights of others.

Your content and data

You retain ownership of restaurant content you submit. You grant us the limited rights needed to host, process, synchronise, back up, and display that content to provide Order Deck. You are responsible for having the rights and permissions needed to enter staff, customer, menu, image, and other information into the service.

Availability and changes

We aim to keep Order Deck reliable, including through its offline-first design, but we do not guarantee uninterrupted operation. We may change, suspend, or discontinue features and will take reasonable steps to communicate material changes. Local device operation can continue during some outages, but cloud sync and remote administration require connectivity.

Intellectual property

Order Deck, including its software, branding, design, and documentation, belongs to us or our licensors. These Terms give you permission to use the service; they do not transfer ownership.

Disclaimers and liability

To the maximum extent permitted by law, Order Deck is provided on an “as is” and “as available” basis. We are not responsible for losses caused by inaccurate configuration, unauthorised access, payment providers, printer or network failures, or data entered by users. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

Ending use

You may stop using Order Deck at any time. We may suspend or end access where needed for security, legal compliance, non-payment, or serious breach of these Terms. On request, we will explain available data export or deletion options.

Contact

Questions about these Terms can be sent to hello@orderdeck.app.