We are here for the rush
How can we
help?
Whether the printer is being difficult or you are setting up your first menu, send us a note and we will help you get moving.
Email support
Talk to a real person about setup, accounts, sync, printing, or anything else.
support@orderdeck.appGeneral enquiries
Interested in OrderDeck for your restaurant or want to join the early access list?
hello@orderdeck.appQuick answers
Does OrderDeck work offline?
Yes. Core order entry and local workflows are designed to keep working without an internet connection. Cloud synchronisation and remote administration resume when connectivity returns.
Which devices are supported?
The register is designed for iPad, with OrderDeck Admin designed for iPhone. Availability and requirements may change as the app moves through testing and release.
How do I request account or data deletion?
Contact support from an address associated with your restaurant account. We will verify your request and explain what can be deleted locally, from the cloud, or from both.